Privacy Policy

1、 Collection and use of personal information

When you use Everbright Mall services, we may ask you to provide personal information. Everbright Mall will use this information in accordance with this privacy policy. "You are not necessarily required to provide the personal information we request, but in many cases, if you choose not to provide it, we will not be able to provide you with our products or services, nor will we be able to respond to any issues you encounter.".

The following provides some examples of the types of personal information that Everbright Mall may collect and how we can use such information:

2、 What personal information do we collect

When you create an account, purchase a product, download software updates, and contact us, we may collect various information, including your name, mailing address, phone number, email address, and contact preferences.

When you use Everbright Mall to purchase goods or gift cards, Everbright Mall may collect information related to the above persons, such as their names, mailing addresses, email addresses, and phone numbers. Everbright Mall will use this information to meet your requirements, provide related products or services, or achieve anti fraud purposes.

In some jurisdictions, for the purpose of complying with legal regulations, we may require users to provide government issued identification, but only in a limited number of cases, such as customs clearance.

4、 How do we use your personal information

We will keep you informed of the latest product releases, software updates, and event announcements. If you do not want to be included in our mailing list, you can choose to exit at any time by updating your preferences.

We may use your personal information (such as email address or phone number) to verify and determine the identity of the user.

We may use personal information to send important notifications, such as information about purchase related orders. Because this information is crucial to your communication with the mall, you cannot refuse to receive such information.

We will also use personal information for internal purposes such as auditing, data analysis, and research to improve Everbright Mall's products, services, and communication with customers.

5、 Collection and use of non personal information

We also collect data that cannot be used to establish direct contact with any particular individual. We may collect, use, transfer, and disclose non personal information for any purpose. Below are some examples of non personal information that we may collect and how we can use it.

We collect information such as occupation, language, zip code, area code, unique device identifier, referral URL, location, and the time zone in which users use the product, so that we can better understand customer behavior and improve our products, services, and advertising.

We collect information about our customers' activities on our website. We will summarize this information to help us provide more useful information to our customers and understand what parts of our website, products, and services are most interesting to our customers. For the purposes of this privacy policy, aggregated data is considered non personal information.

We may collect and store detailed information about how you use our services, including search queries. Such information may be used to improve the results of our service delivery and make it more relevant. This type of information typically does not involve your IP address, with the following few exceptions: We need to ensure the quality of the service provided over the Internet.

6、 Cookies and other technologies

Everbright Mall or email and advertising may use cookies and other technologies, such as pixel tags and website beacons. Such technologies help us better understand user behavior, tell us what parts of our website people have browsed, measure the effectiveness of advertising and web search, and improve them. We treat information collected through cookies and other technologies as non personal information. However, if local law treats Internet Protocol (IP) addresses or similar identification tags as personal information, we also treat such identification tags as personal information. Similarly, for the purposes of this privacy policy, when non personal information is used in combination with personal information, we treat the information used in combination as personal information.

Like most Internet services, we automatically collect certain information and store it in log files. This type of information includes IP address, browser type and language, operating system, date/time stamp, and so on.

We use this information to understand and analyze trends, manage websites, understand user behavior on websites, improve our products and services, and collect information about the overall audience characteristics of our user base. Everbright Mall can use this information for our marketing and advertising services.

Pixel tags allow us to send emails in a customer readable format and tell us if the email has been opened. We can use this information to reduce or eliminate emails sent to customers.

7、 Others

According to the laws, legal proceedings, lawsuits, or requirements of public institutions and government departments within and outside the country where you reside, Everbright Mall may be necessary to disclose your personal information. If we determine that disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance, we may also disclose information about you.

If we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users, we may also disclose information about you. In addition, in the event of a reorganization, merger, or sale, we may transfer all personal information we collect to the relevant third party.

Protection of Personal Information Everbright Mall attaches great importance to the security of your personal information. Everbright Mall will use encryption technologies such as Transport Layer Security Protocol (TLS) to protect your personal information during transmission. When storing your personal data in Everbright Mall, we will use computer systems with limited access rights, which are deployed in facilities protected by physical security measures. Your account password is stored in encrypted form, even when we use third-party storage space.

8、 Privacy issues

If you have any questions or questions about Everbright Mall's privacy policy or data processing, or want to complain about possible violations of local privacy laws, please contact us. You can contact us at any time by calling the support phone number of Everbright Mall.

When receiving privacy issues or access/download requests, we will screen and categorize the contacts and will try to resolve the specific issues or questions you have raised. If your question itself involves significant matters, we may request more information from you. Those contacts who have raised significant issues will receive responses. If you are not satisfied with the response received, you can refer the complaint to the relevant regulatory authority in your jurisdiction. If you consult us, we will provide information on possible applicable complaint channels based on your actual situation. Everbright Mall can update its privacy policy at any time. If we make significant changes to our privacy policy, we will publish announcements and updated privacy policies on our company's website.